Upgrade your standard return to base manufacturer warranty on any product or brand to include our advanced replacement hardware cover - Protect+.
With Protect+ If your product fails, our expert technical support team are here to help 24 hours a day, 5 days a week to provide remote technical assistance and issue replacement hardware to get your system up and running again.
We hold replacement hardware and parts in region and provide next business day shipping to ensure you the fastest resolution time.
With Protect+ you don’t need to wait or send your product back for repair. We simply issue you a replacement and recover the faulty device. We also include unlimited access to our premium helpdesk for technical support.
T&Cs
Add onsite engineering support to your system with Onsite+. If something fails we can provide expert technical support with an industry leading service level agreement (SLA).
Onsite+ is an affordable support contract that provides you with remote support with an onsite service level agreement. We can attend site from 24-72 hours subject to engineering availability and access for a maximum of 3 visits per year.
Combine Onsite+ with Protect+ and we will exchange a product onsite with an advanced replacement device.
T&Cs
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Extend your product warranty with return to base, all parts and labour warranty repair cover.
Available for durations of 1-5 years to cover your product from manufacturing defect or component failure.
With Repair+ you can schedule your product for repair, return it to our authorised repair centre and we take care of the rest. Authorised repair technicians will use certified spare parts to resolve a hardware defect with your device throughout the coverage period.
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