Technical Support Administrator
Holdan is one of the leading distributors to the broadcast, professional video and AV markets. We trade with resellers in the UK, Ireland and across Europe, delivering cutting edge technology, creative solutions and workflow systems. We work with value added resellers to advise on technology best practise, product interoperability and technical compatibility.
We work closely with the brands we represent in order to know their products inside out. We have a deep understanding of the sector and employ a team of product and solution experts with experience throughout the industry.
Our service team is recruiting for a Technical Support Administrator. You will be responsible for the administration of service requests and first line fault diagnosis and troubleshooting.
To be successful in this role you must have strong organisational and customer service skills.
Our experienced team of engineers and technicians are available to provide our customers with the very best technical support and repairs should they be necessary.
Our Library contains all the downloadable support material you need including: product information, spec sheets, brand logos and product images. Simply click on your chosen brand logo and search by product category.
We pride ourselves in the close relationships we build with universities, schools & colleges. As a value added distributor we have a dedicated team to support them from project concept to completion.